Recruiting for small business, Part 1: The real cost of bad hires

Sometimes, doing it yourself costs a lot more than you think.

Last week I got a call from the president of a local healthcare technology company.  He had about 25 employees, and was looking for a new salesperson to expand his territory.  But he was frustrated.

“Look, I know what I need here.  I’ve tried 3 people and they haven’t worked out, so I know I need someone who is willing to work harder than the people I’ve already tried. I keep advertising, but I’m not getting good people.  But I can’t spend a lot of money, especially when no one seems to work out.”

The thing is, bad hires cost a lot of money:  Companies say that bad hires can cost as much as $25,000-$50,000 – per bad hire.  And this Bad Hire Calculator shows you that even for junior or commission-based positions, the costs of bad hires are much more than you think.

As a small business ourselves, we know that recruiting costs (especially the traditional contingency-fee-based model) can seem expensive.  It can be tempting to think that if you just put a low-cost ad on Craigslist or even Monster, the right person will land in your lap.

Unfortunately, using job ads only exposes you to active job seekers, who comprise only a very small portion of the available talent pool.  If you’re like most small businesses, and need someone with a wide variety of skills or a unique skillset, you need to be able to cast your net much wider.

A recent survey by recruiting expert Lou Adler found that as many as 83% of currently employed people are ‘passive candidates’.  These are people who are currently working, aren’t looking at job boards, but who would be receptive to a new opportunity if it came along.

This is where engaging a recruiter can make a big difference.  Recruiters make it their business to develop long-term relationships with passive candidates, so when they get a request from a client, they’re working from a much larger potential pool of talent.

PART 2: Recruiters can get you closer to the ideal candidate, faster.

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